Privacy Policy

Last updated: December 3, 2025

Introduction

Welcome to KWK Events. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and use our services, and tell you about your privacy rights and how the law protects you.

Information We Collect

Account Information

  • Email address
  • Username/Nickname
  • Discord ID (if you sign in with Discord)
  • Avatar/Profile picture

Gaming Data

  • Points balance and transaction history
  • Case opening history and rewards
  • Lottery tickets and results
  • Game scores and statistics

Payment Information

  • PIX payment transaction IDs
  • Purchase history
  • We do NOT store credit card or banking details

Technical Data

  • IP address
  • Browser type and version
  • Device information
  • Usage data and analytics (via Google Analytics)

How We Use Your Information

We use your personal data for the following purposes:

  • To provide and maintain our gaming services
  • To process your transactions and manage your points balance
  • To send you important updates about your account
  • To improve our services and user experience
  • To detect and prevent fraud or abuse
  • To comply with legal obligations
  • To analyze usage patterns and optimize our platform

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.

  • Encrypted data transmission (HTTPS/SSL)
  • Secure database storage with MongoDB
  • Regular security audits and updates
  • Access controls and authentication
  • Password hashing and protection

Third-Party Services

We use the following third-party services that may collect data:

Discord OAuth

For authentication and account creation

Google Analytics

For usage analytics and improvements

Payment Processors

For secure payment processing (PIX)

Vercel Analytics

For performance monitoring

Your Privacy Rights

Under data protection laws, you have the following rights:

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Right to Access: You can request copies of your personal data
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Right to Rectification: You can request correction of inaccurate data
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Right to Erasure: You can request deletion of your personal data
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Right to Object: You can object to processing of your personal data
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Right to Data Portability: You can request transfer of your data

Cookies

We use cookies and similar tracking technologies to track activity on our service and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Contact Us

If you have any questions about this Privacy Policy or want to exercise your rights, please contact us:

Email: privacy@kwkevents.com

Support: Visit our Support page

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.